How it Works - toGuide >> Audio Tours | GPS Tours | Radio Guias

How it Works

toGuide Audio Tours are associated with a geographic location recognized by your GPS.When approaching to a pre-defined area, your GPS triggers stories, broadcasts entertaining narrations or gives you directions through the speaker of the equipment.The guides are fully integrated with your equipment, meaning that you can navigate directly to the point of interest.

Our downloadable guides are not just an audio experience. On the screen of your Garmin you can view pictures of the place, schedules, prices and reviews.These features vary from product to product so we recommend reading the summary of each product to meet all its features.

After purchasing it, you will receive a link to your email.It usually takes a few minutes. If you do not receive the email, check in the spam of your email account.

This email contains a link that will give you access to the product purchased. The product installation is done automatically on your device through plug-in Garmin Communicator that should be preinstalled on your computer.

Our downloadable products are simply an add-on to your Garmin Sat Nav that can be purchased pre-loaded to a memory card (SD). Because the Sat Navs have different features, please check the list below to see which products are supported by yours:

Compatibility:

Nuvi Series 200, 500, 1200, 1300 e 1400 | Nuvi Series 600, 700 and Zumo | Nuvi Series & Zumo

Using the product

Click on Where to and then Extras to find your product.

Select your Product or Route to explore. The POIs (Points of Interest) can be seen if you press POIs at the bottom.

After selecting your Route you can press Preview. You will be able to see your route on the map. Press Go and your Garmin will guide you to the beggining of your Tour.

Viewing the Points of Interest

Our products includes images, audio narratives, descriptions and usefull contacts to arrange reservations.

Audio Narrations

The auto play feature triggers the audio comments on approach. To turn ON or OFF this feature go to Tools and then Proximity Points.

Troubleshooting Plugin problems

If your Computer is not detecting the Garmin it is most likely a problem with your internet browser. Please try an alternate internet browser to load the download page. This is the most likely solution and we recommend trying an alternate browser.

Garmin communicator plugin

You may need to reinstall the Garmin communicator plugin and then reload the download page, you can do this via: http://www8.garmin.com/products/communicator/

You can test if your Internet Browser is working correctly with the Plugin on this page: http://www8.garmin.com/products/communicator/test/

USB support

Your computer uses USB Mass Storage Mode to detect your Garmin unit. If your computer does not detect your Garmin unit, you can try these troubleshooting steps:

Unplug the USB cable from the computer.

Turn the unit off and then back on again.

Plug the USB cable into your computer.

The unit either automatically goes into USB Mass Storage Mode or displays USB Mass Storage Mode as an option on the screen.

Note: If your computer still does not detect the unit, make sure that you plug the USB cable directly into the computer USB port and not the USB hub. If the cable is already plugged directly into the computer, try plugging it into a different port.

If you still experience problems after trying all the above, there may be a problem with your Garmin unit, please contact Garmin Product Support, stating that your internet browser is not recognising your Garmin unit via the Garmin Communicator Plugin.

We also recommend keeping your units firmware up to date using Garmin's web updater at www8.garmin.com/products/webupdater.com